Building AI Copilots for Support Teams Without Losing Trust
How we design AI-assisted support tools that genuinely speed teams up — without the risk of a hallucinated answer reaching a customer or damaging trust.
Read moreAutomation that removes work, not just relocates it.
For ecommerce and operations teams losing hours to manual work, we integrate AI into existing workflows and automate it — from support to inventory forecasting.
Available worldwide — fully remote, timezone-flexible.
AI automation means putting AI inside the workflows a team already runs, so repetitive work disappears rather than moving to another tool. Cortexley's automation work covers workflow automation across existing tools, LLM-powered support and internal copilots, and catalogue enrichment — always with human-review checkpoints wherever a wrong answer would carry real cost.
Process audit
We identify where manual work is actually costing time and where automation is safe to introduce.
Prototype
A working proof of concept on real data before committing to a full build.
Build & integrate
Production integration into your existing tools and data sources.
Guardrails
Monitoring, fallbacks, and human-in-the-loop checkpoints where it matters.
Iterate
Ongoing tuning as models and your data evolve.
From the blog
FAQ
No — we integrate with model providers under standard API terms and do not use client data for training unless explicitly agreed otherwise.
Start a project
Send us a brief — we respond within one business day with next steps.